Client Retention Strategies | Massage Business Management and Marketing

We can spend a lot of time and money trying to find new clients for our massage business, but what about our existing clients? Surely we should be looking at ways to retain them and avoid the revolving door situation that occurs as new clients are continually found at the expense of losing past clients.

Your client list is a gold mine that should be mined regularly.

You should put as much effort, if not more, into working at ways to keep your clients coming back and increasing the dollar value per client.

There are many strategies when it comes to retaining clients and this episode just provides an overview of some of them.

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If you have a question about any aspect of massage marketing please feel free to send me an email at I'd love to hear from you and your question could very well feature in a future podcast.

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